Recertification Specialist

JOB SCOPE AND PURPOSE

To timely process all certifications paperwork in compliance with their specific housing program. Performance at the direction of the Property Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure a firm understanding of the related housing programs, in order to provide the quality control needed at the affordable housing sites.
  • Maintain compliance with Resident Selection Plan Program requirements.
  • Tracking and following up on notices sent out on a regular basis using the annual re-certification book for tracking and the follow-up book for following up.
  • Interviewing residents as they respond to the recertification notices. This includes reviewing the income certification with the resident, to ensure the income certification is filled out correctly.
  • The timely processing of each annual and interim certification, using the most current forms and documents.
  • Generate 50059, 3560-8 and/or TIC in OneSite, and WCMS once the processing of the re-certification paperwork is completed.
  • Terminating assistance due to resident non-compliance, when necessary to avoid late certifications.
  • Transmitting the HAP request/Project Worksheet and tenant data to HUD/RD.
  • Posting of the HAP voucher/Project Worksheet.
  • Assisting with correction of the audit findings for the certifications.
  • Any other related certification processes as necessary.
  • Perform other duties as assigned.

OTHER ESSENTIAL DUTIES AND RESPONSIBILTIES MAY INCLUDE:

  • Greeting all walk-in traffic (prospects and residents).
  • Answering phone (prospects and residents).
  • Showing models to prospects.
  • Processing applications.
  • Preparation of move-in package.
  • Move-in orientation with new residents.
  • General correspondence.
  • General office duties to include.
  • Filing
  • Work requests
  • Accepting rental payments
  • Assist in any special task as directed.

ESSENTIAL QUALIFICATIONS

  • High School diploma or equivalent. Program related certifications (i.e. HUD AHM, RD S.T.A.R., Tax Credit HCCP) related to programs at job location preferred.
  • Good human relation skills demonstrating ability to deal with residents, peers and supervisors.
  • Ability to exercise good judgment and self-control.
  • Enthusiasm, good attitude, trustworthiness, personal integrity and
  • Knowledge of basic office machines (calculator, copier, computer keyboard, etc.).
  • Knowledge of computer software programs; in particular Microsoft Office applications, OneSite or ability to learn these programs.

ESSENTIAL PHYSICAL FUNCTIONS

Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting up to fifteen (15) pounds.

NON-ESSENTIAL PHYSICAL FUNCTIONS

Running and lifting over fifteen (15) pounds.